Apex Legends players are facing an issue where the redeemable Prime Gaming loot is not showing up on their accounts. Linking your EA and Prime Gaming account is a relatively easy step, and most often, it automatically links to your Twitch account. However, players reported that despite having accounts linked and claiming the loot from Prime Gaming, thecosmeticsare not loading up in the game. We have compiled a list of solutions players can try if they face the same problem. Here’s how to fix Apex Legends Prime Gaming loot not working.
How to fix Apex Legends Prime Gaming loot?
Players not finding the claimed Prime Gaming loot in Apex Legends need to ensure that they have EA and Twitch accounts linked. If you have claimed the loot from a different Twitch profile, then link it to your EA account. Follow the process listed below if your Apex Legends Prime Gaming loot isn’t working, start by disconnecting and reconnecting all the links:
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If you have claimed the loot from the Prime Gaming page, but the cosmetics don’t show up in Apex Legends, recheck that the Twitch account used to claim the loot is the one linked to the Electronic Arts account. Although this process solved the problem for us, it might not work for others. For additional support with this issue, we recommend contacting theEA Helppage detailing the problems you are facing.
Wondering how the currencies work in Apex Legends? Check outApex Legends How to Get Apex Coins, Legend Tokens, & Crafting Metalson Pro Game Guides.
